Terms of service

Welcome to Haiya Sheikh Atelier. By accessing our website and placing an order, you agree to the following Terms of Service. Please read them carefully before using our services.


1. General
• Haiya Sheikh Atelier is a clothing brand offering ready-to-wear and made-to-order pieces.
• These Terms of Service govern all use of the website and purchases made through it.
• We reserve the right to update, modify, or change these terms at any time without prior notice.


2. Product Information
• We strive to display accurate product descriptions and images, but actual colors and textures may vary slightly due to screen settings and lighting.
• All products are subject to availability. In the event a product becomes unavailable after you’ve placed an order, we will contact you directly.


3. Orders & Payments
• Orders are confirmed once full payment is received (unless Cash on Delivery is applicable).
• We reserve the right to cancel any order for reasons including but not limited to: product unavailability, payment issues, or suspected misuse of promo codes.
• All prices are listed in PKR and are subject to change without notice.


4. Shipping
• We ship both within Pakistan and internationally via TCS.
• Delivery timelines and full details can be found in our Shipping Policy.
• Haiya Sheikh Atelier is not liable for delays once the order is in the courier’s possession.


5. Returns & Exchanges
• We do not offer refunds.
• Exchanges and alterations are offered for sizing issues. Returns are only accepted in the case of damaged items and require proof within 24 hours of delivery.
• See our Return Policy for more details.


6. Intellectual Property
• All content on this website — including text, images, logos, and designs — is the property of Haiya Sheikh Atelier and may not be reproduced or used without permission.


7. Privacy
• Your personal information is handled in accordance with our Privacy Policy.
• We do not sell or share your data with third parties without your consent, except where required by law.


8. User Conduct

By using this website, you agree not to:
• Misuse our services or interfere with site operations
• Attempt to access any account or system without authorization
• Use our content for unlawful or commercial purposes without permission


9. Limitation of Liability
• Haiya Sheikh Atelier is not liable for any direct or indirect damages resulting from your use of the website or products purchased through it.


10. Contact Us

For any questions or concerns about these Terms, please contact us at:
📱 +92 327 2001023
📩 haiyasheikhatelier@gmail.com