Shipping policy

At Haiya Sheikh Atelier, we’re committed to delivering your order safely and efficiently. Please review our shipping policy below:

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📍 Shipping Within Pakistan

• Courier Partner: PostEx

• Standard Delivery Time: 5–7 working days

• Shipping Fee: Flat rate based on location (calculated at checkout)

• Cash on Delivery (COD): Available for select areas

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🌍 International Shipping

• Courier Partner: PostEx (Express International)

• Shipping Fee: Varies by destination and weight (calculated at checkout)

• Delivery Time: 7–14 working days (may vary depending on customs and destination country)

• Custom Duties/Taxes: Any customs duties, VAT, or taxes charged by your country are the responsibility of the customer

Note: International shipping is only available for prepaid orders. No COD available for international deliveries.

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🚚 Order Processing

• Please allow 1–2 working days for processing before dispatch

• Made-to-order/customized pieces may require additional time; customers will be informed at the time of order confirmation

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📦 Tracking Your Order

• Once dispatched, a PostEx tracking number will be shared with you via WhatsApp or email

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❗️ Delays & Responsibility

• Delivery timelines may be affected by holidays, strikes, weather, or customs delays. We will keep you informed in such cases

• Haiya Sheikh Atelier is not responsible for lost or stolen packages once marked as delivered by the courier

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💬 Need Assistance?

For shipping updates or special requests, please reach out to us:

📱 +92 327 2001023

📩 haiyasheikhatelier@gmail.com